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Remotely locking a device in Hosted Mobile Security (HMS)

    • Updated:
    • 20 May 2014
    • Product/Version:
    • Hosted Mobile Security 1.0
    • Platform:
    • Android 2.3 Gingerbread
    • Android 3.x Honeycomb
    • Android 4.0 Ice Cream Sandwhich
    • Android 4.1 Jellybean
    • iOS 4.0+
    • iOS 5.0+
Summary
Learn how to lock a device remotely in Hosted Mobile Security (HMS).
Details
Public
Use this feature when the device is temporarily misplaced or when the device is temporarily not in the employee's possession only. Administrators or users can lock a device remotely.
To remotely lock a device:
  1. Go to Users > Group. Select the user and device. Alternatively, search for the user.
  2. Click Lock.
  3. On the Remote Lock screen, select the confirmation checkbox.
  4. Type a brief note stating the reason for the lock, and then click Lock.
Premium
Internal
Rating:
Category:
Configure
Solution Id:
1061261
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