Unable to detect clusters when the Database Availability Group (DAG) feature is enabled while installing ScanMail for Exchange (SMEX)

- Updated:
- 25 Mar 2019
- Product/Version:
- ScanMail for Exchange 10.0
- ScanMail for Exchange 10.2
- ScanMail for Exchange 11.0
- ScanMail for Exchange 12.0
- ScanMail for Exchange 12.5
- ScanMail for Exchange 14.0
- Platform:
- Windows 2003 Enterprise
- Windows 2008 Enterprise

Summary

The SMEX installer cannot detect clusters as well as the Exchange Virtual Server (EVS) and other nodes while installing SMEX on an Exchange 2010 server where the DAG feature is enabled.

Details

Installing SMEX with DAG capabilities is similar to installing Hub Transport/Mailbox Servers/Clustered Mailbox Servers. Administrators need to specify all the nodes in the DAG where SMEX needs to be installed.

Unlike other clusters, DAG does not have Exchange resources thus the installer cannot detect it as a cluster.

The servers can be identified or added when the “Please specify the server(s) to install to” dialog box appears.

Rating:

Category:

Troubleshoot; Install

Solution Id:

1095053

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