Trend Micro - Securing Your Journey to the Cloud Business
Support
Sign In with your
Trend Micro Account
Need Help?
Need More Help?

Create a technical support case if you need further support.

Unable to detect clusters when the Database Availability Group (DAG) feature is enabled while installing ScanMail for Exchange (SMEX)

    • Updated:
    • 25 Mar 2019
    • Product/Version:
    • ScanMail for Exchange 10.0
    • ScanMail for Exchange 10.2
    • ScanMail for Exchange 11.0
    • ScanMail for Exchange 12.0
    • ScanMail for Exchange 12.5
    • ScanMail for Exchange 14.0
    • Platform:
    • Windows 2003 Enterprise
    • Windows 2008 Enterprise
Summary
The SMEX installer cannot detect clusters as well as the Exchange Virtual Server (EVS) and other nodes while installing SMEX on an Exchange 2010 server where the DAG feature is enabled. 
Details
Public
Installing SMEX with DAG capabilities is similar to installing Hub Transport/Mailbox Servers/Clustered Mailbox Servers. Administrators need to specify all the nodes in the DAG where SMEX needs to be installed.
Unlike other clusters, DAG does not have Exchange resources thus the installer cannot detect it as a cluster.
The servers can be identified or added when the “Please specify the server(s) to install to” dialog box appears.
Premium
Internal
Partner
Rating:
Category:
Troubleshoot; Install
Solution Id:
1095053
Feedback
Did this article help you?

Thank you for your feedback!

To help us improve the quality of this article, please leave your email here so we can clarify further your feedback, if neccessary:
We will not send you spam or share your email address.

*This form is automated system. General questions, technical, sales, and product-related issues submitted through this form will not be answered.

If you need additional help, you may try to contact the support team. Contact Support

To help us improve the quality of this article, please leave your email here so we can clarify further your feedback, if neccessary:
We will not send you spam or share your email address.

*This form is automated system. General questions, technical, sales, and product-related issues submitted through this form will not be answered.
Related Articles