Summary
You get the following error message when installing the Security Agent (SA) of Worry-Free Business Security (WFBS) on a Windows XP machine.
Error in opening installation Log file
Details
The error happens when:
- There is no ..\Windows\Temp folder on the system.
- The XP machine(s) cannot connect to the \\server\ofcscan\download folder to download the package.
- Users have no privilege in \Windows\Temp folder.
To resolve the issue, create a Temp folder under ..\Windows folder.
If you need technical assistance, contact Trend Micro Technical Support.
