'A software upgrade is available. You may experience a brief network interruption' notification when upgrading

"A software upgrade is available. You may experience a brief network interruption" popup appears when upgrading Worry-Free Business Security (WFBS) 6.0 SP3 to 8.0/9.0

- Updated:
- 20 Mar 2014
- Product/Version:
- Worry-Free Business Security Standard/Advanced 8.0
- Worry-Free Business Security Standard/Advanced 9.0
- Platform:
- Windows 2000 Advanced Server
- Windows 2000 Datacenter Server
- Windows 2000 Professional
- Windows 2000 Server
- Windows 2000 Small Business Server
- Windows 2003 Compute Cluster Server
- Windows 2003 Datacenter
- Windows 2003 Datacenter 64-bit
- Windows 2003 Enterprise
- Windows 2003 Enterprise 64-bit
- Windows 2003 Home Server
- Windows 2003 Server R2
- Windows 2003 Small Business Server
- Windows 2003 Small Business Server R2
- Windows 2003 Standard
- Windows 2003 Standard 64-bit
- Windows 2003 Web Server 64-bit
- Windows 2003 Web Server Edition
- Windows Vista 32-bit
- Windows Vista 64-bit
- Windows Vista SP1 32-bit / 64-bit
- Windows Vista SP2 32-bit / 64-bit
- Windows XP Home
- Windows XP Professional
- Windows XP Professional 64-bit
- Windows XP SP2 32-bit
- Windows XP SP3 32-bit
- Windows XP Tablet PC

"A software upgrade is available. You may experience a brief network interruption while upgrading.
Upgrade will begin automatically in: <time>"

You encounter this behavior in any of the following scenarios:

You are running the upgrade from the WFBS 6.0 SP3 client.
You moved the client to a WFBS 8.0/9.0 server using IpXfer.exe.
Note: You can use other ways to upgrade the client.
You delayed the upgrade for 24 hours.
You clicked Remind Me later and restarted the system.
The pop-up notification restarted the countdown after the restart.
You clicked Upgrade Now, but the notification popped up again after 18 minutes based on the tmupgrade log. Below is a snapshot of the log:
10/15 14:52:42 0a9c-04f8 (5) user selects to upgrade! - TmUpgradeUILog(115)
----------
10/15 15:10:16 0db8-0db0 (5) CUpgradeUICreater::StartUIProcess(), CreateProcessAsUser result= 1 - CUpgradeUICreater.cpp(317)
10/15 15:10:16 0db8-0db0 (5) After Close Process-Thread Handle - CUpgradeUICreater.cpp(331)
10/15 15:10:16 0db8-0db0 (5) StartProcess success - upg_DelayUpgrade.cpp(152)
10/15 15:10:17 0d8c-0cf0 (4) [TmUpgradeUI.exe]: running on [windows NT 6.0], compiled on [Oct 12 2012 02:33:59]. - SolarDebug.cpp(90)
10/15 15:10:17 0d8c-0cf0 (5) CTmUpgradeUI Dialog create - TmUpgradeUIDlg.cpp(30)
10/15 15:10:17 0d8c-0cf0 (5) CTmUpgradeUI Dialog Oninit - TmUpgradeUILog(59)
10/15 15:10:17 0d8c-0cf0 (5) CTmUpgradeUI Dialog Oninit,nCxFullScreen:1704, nCyFullScreen:998 - TmUpgradeUILog(71)
10/15 15:10:17 0d8c-0cf0 (5) CTmUpgradeUI Dialog UpdateTimeToShow - TmUpgradeUILog(166)
10/15 15:10:17 0d8c-0cf0 (5) CTmUpgradeUI Dialog time to show:(00:05:00) - TmUpgradeUILog(172)

The issue happens because there is not enough disk space for the upgrade.

The only way to stop this notification is to upgrade/install again the SA.

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"A software upgrade is available. You may experience a brief network interruption" popup appears when upgrading Worry-Free Business Security (WFBS) 6.0 SP3 to 8.0/9.0