Although fingerprinting size limits are configured and the files being collected meet these settings, DLP could not get the data for fingerprinting.
The DLP agent could not generate fingerprints because the agent did not parse the cme.small.pdf.binary configuration.
To collect the files for DLP fingerprinting:
- Using dgate account, log on to the DLP server command line via Secure Shell (SSH).
- Run the following commands:
sudo mysql –uroot
update dg_sys_conf_param set value="1" where name="cme.small.pdf.binary";
- Restart the service by typing "sudo service dgate-dscmgr restart" and acquire the data again for fingerprinting.