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Distorted code in the scan log and notification of ScanMail for IBM Domino (SMID)

    • Updated:
    • 11 Oct 2013
    • Product/Version:
    • ScanMail for IBM Domino 5.6 Linux
    • ScanMail for IBM Domino 5.6 Windows
    • ScanMail for Lotus Domino 5.5 Linux
    • ScanMail for Lotus Domino 5.5 Windows
    • Platform:
    • Linux - Red Hat RHEL 5 32-bit
    • Linux - Red Hat RHEL 5 64-bit
    • Linux - Red Hat RHEL 6 32-bit
    • Linux - Red Hat RHEL 6 64-bit
    • Linux - SuSE 10
    • Linux - SuSE 11
    • Windows 2003 Enterprise
    • Windows 2003 Enterprise 64-bit
    • Windows 2003 Standard
    • Windows 2008 Enterprise
    • Windows 2008 Enterprise 64-bit
    • Windows 2008 Standard
    • Windows 2008 Standard 64-bit
Summary
Know how to correct the distorted code in the scan log and notifications of SMID when a file that has been compressed contains Asian characters.
Details
Public
To fix the issue, consider first the following:
  • The regional and character set where the compressed file has been created should be the same as the regional and character set where the Domino server is installed.
  • The default character set of SMID should also be the same as the regional and the character set where the compressed file has been created.
To change the default character set of SMID:
  1. Open smconf.nsf.
  2. On the left menu, select Configuration > Server Settings.
  3. Under the Regional Option tab, choose the default character set you want to use.
Premium
Internal
Rating:
Category:
Troubleshoot
Solution Id:
1095162
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