Unable to deploy the DLP on a client installed on a server platform in OfficeScan (OSCE)

- Updated:
- 17 Oct 2016
- Product/Version:
- OfficeScan 10.6
- OfficeScan 11.0
- OfficeScan XG.All
- Platform:
- Windows 2003 Enterprise
- Windows 2008 Enterprise

Summary

When you enable/deploy the iDLP (Data Leak Protection) specifically to OSCE clients with Windows Server Operating Systems (Win2003/Win2008/Win2012 ), iDLP is not installed.

Details

This issue occurs because by default, OSCE disables iDLP on Windows server platforms.

To resolve this issue:

Open the console.
Navigate to Agents > Agent Management.
Select the specific client machine.
Click Settings > Additional Service Settings.
Check Enable service on the following operating systems under Advance Protection.
Click Save.

You can now redeploy the iDLP.

Rating:

Category:

Configure; Troubleshoot

Solution Id:

1095296

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