Recommended procedure on applying a patch or hotfix to ServerProtect for Network Appliance Filer (SPNAF)

- Updated:
- 3 Feb 2017
- Product/Version:
- ServerProtect for Network Appliance Filer 5.8
- Platform:
- Windows 2003 Enterprise
- Windows 2003 Standard
- Windows 2008 Enterprise
- Windows 2008 Standard

Summary

Know the recommended procedures on applying a patch or hotfix to ServerProtect for Network Appliance Filer (SPNAF).

Details

Note: Make sure not to deploy patch component to all scan server (NS) in the same order or timing. NS will be restarted when it gets the new patch modules.

If you want to deploy the patch module to a specific server:

Open the service control manager console (services.msc).
Right-click Trend ServerProtect Agent service and open the property page.
Go to the General tab and change the Startup Type from Auto to Disabled.
Click OK.
Note: Do not stop the IS service.
Run the patch installer.
Go to C:\Program Files\Trend\SProtect\HotFix\.
Open hotfix.ini.
Add the target server into server="value" and change the value of read="1" to "0".
Example:
If you want to deploy to test-sv1 and test-sv2:

[common]
server=test-sv1, test-sv2
read=0
Save hotfix.ini.
Start the IS service.
After about 30 seconds, IS will deploy patch components to the target server(s).

If you want to deploy patch modules to other NS, repeat steps 7 to 9. You don't have to stop the IS service.

Rating:

Category:

Install

Solution Id:

1095320

Feedback

Did this article help you?

Thank you for your feedback!

What was the problem with this article?

The image(s) in the article did not display properly.

The article did not provide detailed procedure.

The article is hard to understand and follow.

The video did not play properly.

The article did not resolve my issue.

Others. Please specify.

To help us improve the quality of this article, please leave your email here so we can clarify further your feedback, if neccessary:

We will not send you spam or share your email address.

*This form is automated system. General questions, technical, sales, and product-related issues submitted through this form will not be answered.

If you need additional help, you may try to contact the support team. Contact Support

Thanks for voting.

To help us improve the quality of this article, please leave your email here so we can clarify further your feedback, if neccessary:

We will not send you spam or share your email address.

*This form is automated system. General questions, technical, sales, and product-related issues submitted through this form will not be answered.