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Recommended procedure on applying a patch or hotfix to ServerProtect for Network Appliance Filer (SPNAF)

    • Updated:
    • 8 May 2014
    • Product/Version:
    • ServerProtect for Network Appliance Filer 5.8
    • Platform:
    • Windows 2003 Enterprise
    • Windows 2003 Standard
    • Windows 2008 Enterprise
    • Windows 2008 Standard
Summary
Know the recommended procedures on applying a patch or hotfix to ServerProtect for Network Appliance Filer (SPNAF).
Details
Public
Note: Make sure not to deploy patch component to all scan server (NS) in the same order or timing. NS will be restarted when it gets the new patch modules.
If you want to deploy the patch module to a specific server:
  1. Open the service control manager console (services.msc).
  2. Right-click Trend ServerProtect Agent service and open the property page.
  3. Go to the General tab and change the Startup Type from Auto to Disabled.
  4. Click OK.
    Note: Do not stop the IS service.
  5. Run the patch installer.
  6. Go to C:\Program Files\Trend\SProtect\HotFix\.
  7. Open hotfix.ini.
  8. Add the target server into server="value" and change the value of read="1" to "0".
    Example:
    If you want to deploy to test-sv1 and test-sv2:

    [common]
    server=test-sv1, test-sv2
    read=0
  9. Save hotfix.ini.
  10. Start the IS service.
  11. After about 30 seconds, IS will deploy patch components to the target server(s).
If you want to deploy patch modules to other NS, repeat steps 7 to 9. You don't have to stop the IS service.
Premium
Internal
Rating:
Category:
Install
Solution Id:
1095320
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