Summary
You want to move your OfficeScan client/agent to another domain even if there is already a same hostname residing on that domain. This is not allowed by default. Thus, the following error message shows when transferring the client/agent:
Unable to move client(s). Client Name 'XXX' already exists in the Destination Domain. Verify Client Name and try again.
Details
Do the following:
- Install at least Patch 4 for OSCE 10.5. For OSCE 11.0, make sure that the build is 1047 or higher and it is also recommended to apply Patch 1 build 1454.
- Log off from the OfficeScan web console.
- Open the Ofcscan.ini file in the ...\PCCSRV\ folder on the OfficeScan installation directory.
- Add the following key under the INI_SERVER_SECTION section and set its value to "0".
[INI_SERVER_SECTION]
CheckDuplicateMachineName={x}
Where "x":
0 = allows OfficeScan clients/agents to move from one domain to another using the same computer name
1 = (Default) prevents OfficeScan clients/agents from moving from one domain to another using the same computer name - Save the changes and close the file.
- Log on to the OfficeScan web console for the new settings to take effect.
