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Interpreting the OfficeScan client/agent icons in the Windows system tray

    • Updated:
    • 24 Nov 2016
    • Product/Version:
    • OfficeScan 10.6
    • OfficeScan 11.0
    • OfficeScan 11.0
    • Platform:
    • Windows 2003 Enterprise
    • Windows 2003 Enterprise 64-bit
    • Windows 2003 Standard
    • Windows 2003 Standard 64-bit
    • Windows 2008 Enterprise
    • Windows 2008 Server Core
    • Windows 2008 Standard
    • Windows 2012 Enterprise
    • Windows 2012 Web Server Edition
    • Windows 7 32-bit
    • Windows 7 64-bit
    • Windows 8 32-bit
    • Windows 8 64-bit
    • Windows Vista 32-bit
    • Windows Vista 64-bit
    • Windows XP Home
    • Windows XP Professional
    • Windows XP Professional 64-bit
Summary

The OfficeScan client/agent symbol in the system tray is a visual representation of the OfficeScan client/agen status. Know the meaning of each icon for troubleshooting purposes.

Details
Public

The icons indicate the following about the OfficeScan client/agent:

  • Connection with the OfficeScan server
  • Availability of Smart Protection sources
  • Real-time Scan Service status
  • Real-time scan status
  • Pattern update status

For more information on what the icons mean, refer to the following product documentations:

Premium
Internal
Partner
Rating:
Category:
Configure
Solution Id:
1095427
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