Summary
Details
As an Administrator, you can configure the Help Desk link to show the email address where a user can send issues about the products. The email address appears when a user hovers on the Help Desk link on the SA console.
To configure the email address for the Help Desk link:
- Open Security Server console.
- Go to Preferences > Global Settings.
- Go to the Desktop/Server tab.
- Under Help Desk Notice section, type a message on the Additional Information field.
Click image to enlarge.
- Click Save to save the settings and deploy to clients.
The message you entered will now appear when a user hovers on the Help Desk link.Click image to enlarge.