Trend Micro - Securing Your Journey to the Cloud Business
Support
Sign In with your
Trend Micro Account
Need Help?
Need More Help?

Create a technical support case if you need further support.

Uninstalling TmOsprey drivers (WRS) on Windows 8 or Windows 2012 server with OfficeScan (OSCE)

    • Updated:
    • 13 Mar 2020
    • Product/Version:
    • OfficeScan 10.6
    • OfficeScan 11.0
    • OfficeScan 11.0
    • OfficeScan XG
    • OfficeScan XG.All
    • Platform:
    • Windows 2012 Enterprise
    • Windows 8 32-bit
    • Windows 8 64-bit
Summary

Uninstall the following TmOsprey drivers from your Windows 8 or Windows Server 2012 running OfficeScan (OSCE) 10.6 SP2 (or later), 11.0, or XG:

  • tmusa
  • tmeevw
Details
Public

Do the following:

  1. Open the ofcscan.ini file in the ...\PCCSRV\ folder in the %Program Files%\Trend Micro\OfficeScan server installation directory using a text editor.
  2. Under the Global Setting section, set the value of the following key to "1":

    [Global Setting]
    RmvTmTDI=1

  3. Save the changes made to ofcscan.ini and close the file.
  4. Open the OfficeScan server Web console and do one of the following:
    • For OSCE 11.0/XG, go to Agents > Global Client Settings screen.
    • For OSCE 10.6, go to Networked Computers > Global Client Settings screen.
  5. Click Save to deploy the setting to all clients.
  6. Unload then reload Officescan Client or REBOOT the box to complete the uninstallation.
  7. HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\TrendMicro\PC-cillinNTCorp\CurrentVersion\Misc.\RmvTmTDI=1
Premium
Internal
Partner
Rating:
Category:
Uninstall
Solution Id:
1095587
Feedback
Did this article help you?

Thank you for your feedback!

To help us improve the quality of this article, please leave your email here so we can clarify further your feedback, if neccessary:
We will not send you spam or share your email address.

*This form is automated system. General questions, technical, sales, and product-related issues submitted through this form will not be answered.

If you need additional help, you may try to contact the support team. Contact Support

To help us improve the quality of this article, please leave your email here so we can clarify further your feedback, if neccessary:
We will not send you spam or share your email address.

*This form is automated system. General questions, technical, sales, and product-related issues submitted through this form will not be answered.
Related Articles