Uninstall the following TmOsprey drivers from your Windows 8 or Windows Server 2012 running OfficeScan (OSCE) 10.6 SP2 (or later), 11.0, or XG:
- tmusa
- tmeevw
Do the following:
- Open the ofcscan.ini file in the ...\PCCSRV\ folder in the %Program Files%\Trend Micro\OfficeScan server installation directory using a text editor.
- Under the Global Setting section, set the value of the following key to "1":
[Global Setting]
RmvTmTDI=1 - Save the changes made to ofcscan.ini and close the file.
- Open the OfficeScan server Web console and do one of the following:
- For OSCE 11.0/XG, go to Agents > Global Client Settings screen.
- For OSCE 10.6, go to Networked Computers > Global Client Settings screen.
- Click Save to deploy the setting to all clients.
- Unload then reload Officescan Client or REBOOT the box to complete the uninstallation.
- HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\TrendMicro\PC-cillinNTCorp\CurrentVersion\Misc.\RmvTmTDI=1