Here is a list of the response times for IWSaaS:

• There is a gap of less than one (1) minute between policies for these to take effect and be set or changed in the admin portal. This includes security policies, access and management policies, and HTTPS policies.
• Depending on the network condition, there is a gap of three (3) to five (5) minutes between traffic to generate policies from the client and display these in the Dashboard, Log Query, and Report.
• It will take about five (5) minutes for an administrator to receive an alert email triggered by the client.
• The reset password link in the welcome email will expire after 3 days. However, the old password will still be valid after the link expires. The administrator can resend the welcome email from the admin portal.