Sign In with your
Trend Micro Account
Need Help?
Need More Help?

Create a technical support case if you need further support.

Switching the Web Server from IIS to Apache and vice versa using the Worry-Free Business Security (WFBS) Console Recovery Tool

    • Updated:
    • 15 Jun 2016
    • Product/Version:
    • Worry-Free Business Security Standard/Advanced 8.0
    • Worry-Free Business Security Standard/Advanced 9.0
    • Platform:
    • Windows 2003 Enterprise
    • Windows 2003 Server R2
    • Windows 2003 Small Business Server
    • Windows 2003 Small Business Server R2
    • Windows 2003 Standard
    • Windows 2008 Enterprise
    • Windows 2008 Essential Business Server
    • Windows 2008 Server R2
    • Windows 2008 Small Business Server
    • Windows 2008 Standard
    • Windows 2011 Small Business Server Essentials
    • Windows 2011 Small Business Server Standard
    • Windows 2012 Enterprise
    • Windows 2012 Web Server Edition
    • Windows 7 32-bit
    • Windows 7 64-bit
    • Windows 8 32-bit
    • Windows 8 64-bit
    • Windows Vista 32-bit
    • Windows Vista 64-bit
    • Windows XP Home
    • Windows XP Professional
    • Windows XP Tablet PC
Summary

Use the WFBS Console Recovery Tool (srvdiag.exe) to switch the Web Server from IIS to Apache or Apache to IIS.

Details
Public
  1. Go to ..\Trend Micro\Security Server\PCCSRV. 
  2. Find and run srvdiag.exe. WFBS Console Recovery Tool will appear.

    WFBS Console Recovery Tool

  3. Click Check Web Server. The Switch to Apachebutton will be enabled.

    Switch to Apache button becomes enabled

  4. Click Switch to Apache. Apache installation will start and the tool will show a progress bar.

    Apache installation in progress

    Apache configuration in progress

    After the Apache installation completes, you will get the following message:

    Security Server has switched to Apache

    "Security Server has switched to Apache now."

  5. Open the Security Server Console to check if migrating from Apache to IIS is successful. When you encounter any problems opening the console, provide CDT logs to Trend Micro Technical Support.
 
If you want to switch from Apache to IIS, ensure that IIS is installed on your machine before doing the steps below.
  1. Go to ..\Trend Micro\Security Server\PCCSRV. 
  2. Run srvdiag.exe. WFBS Console Recovery Tool will appear.

    WFBS Console Recovery Tool

  3. Click Check Web Server.
    • If IIS is not installed, you will get the following message:

      IIS is not installed

      "Security Server is using Apache now and can not use IIS on this machine."

    • If IIS is installed, the Switch to IIS button will be enabled.
  4. Click Switch to IIS. The tool will start switching to IIS and will show a progress bar. After the process completes, you will get the following message:

    Security Server has switched to IIS

    "Security Server has switched to IIS now."

  5. Open the Security Server Console to check if migrating from Apache to IIS is successful. When you encounter any problems opening the console, provide CDT logs to Trend Micro Technical Support
Premium
Internal
Rating:
Category:
Troubleshoot
Solution Id:
1095721
Feedback
Did this article help you?

Thank you for your feedback!

To help us improve the quality of this article, please leave your email here so we can clarify further your feedback, if neccessary:
We will not send you spam or share your email address.

*This form is automated system. General questions, technical, sales, and product-related issues submitted through this form will not be answered.

If you need additional help, you may try to contact the support team. Contact Support


To help us improve the quality of this article, please leave your email here so we can clarify further your feedback, if neccessary:
We will not send you spam or share your email address.

*This form is automated system. General questions, technical, sales, and product-related issues submitted through this form will not be answered.


Need More Help?

Create a technical support case if you need further support.