Sign In with your
Trend Micro Account

Sign in to MySupport

Need Help?

Need More Help?

Create a technical support case if you need further support.

Unable to synchronize users using OpenLDAP in Deep Security

- Updated:
- 30 Dec 2019
- Product/Version:
- Deep Security 9.6
- Platform:
- CentOS 6 32-bit
- CentOS 6 64-bit
- Linux - Red Hat RHEL 4 64-bit
- Linux - Red Hat RHEL 5 64-bit
- Linux - Red Hat RHEL 5.1 64-bit
- Linux - Red Hat RHEL 6 64-bit
- Linux - SuSE 10
- Linux - SuSE 10 64-bit
- Linux - SuSE 11
- Linux - SuSE 11 64-bit
- Ubuntu 10.04 64-bit
- Ubuntu 12.04 64-bit
- VMware ESXi 4.1
- VMware ESXi 5.0
- Windows 2003 Enterprise
- Windows 2003 Enterprise 64-bit
- Windows 2008 Server R2
- Windows 2008 Server R2 with Hyper-V(TM)
- Windows 7 32-bit
- Windows 7 64-bit
- Windows 8 32-bit
- Windows 8 64-bit
- Windows Vista 32-bit
- Windows Vista 64-bit
- Windows XP Professional
- Windows XP Professional 64-bit

Summary

When synchronizing users through OpenLDAP, the following error message appears:

Only Microsoft Active Directory is supported.

openLDAP not supported

Details

The issue occurs because at present, only Microsoft Active Directory is supported when synchronizing users.

Rating:

Category:

Configure

Solution Id:

1095789

Feedback

Did this article help you?

Thank you for your feedback!

What was the problem with this article?

The image(s) in the article did not display properly.

The article did not provide detailed procedure.

The article is hard to understand and follow.

The video did not play properly.

The article did not resolve my issue.

Others. Please specify.

*This form is automated system. General questions, technical, sales, and product-related issues submitted through this form will not be answered.

If you need additional help, you may try to contact the support team. Contact Support

Thanks for voting.

To help us improve the quality of this article, please leave your email here so we can clarify further your feedback, if neccessary:

We will not send you spam or share your email address.

*This form is automated system. General questions, technical, sales, and product-related issues submitted through this form will not be answered.