Data Loss Prevention (DLP) agent is not working with Windows 7 and Vista

- Updated:
- 6 Apr 2020
- Product/Version:
- Data Loss Prevention Endpoint 5.5
- Data Loss Prevention Endpoint 5.6
- OfficeScan 10.6
- Platform:
- Linux - Red Hat RHEL 3 32-bit
- Linux - Red Hat RHEL 3 64-bit
- Linux - Red Hat RHEL 4 32-bit
- Linux - Red Hat RHEL 4 64-bit
- Linux - Red Hat RHEL 5 32-bit
- Linux - Red Hat RHEL 5 64-bit
- Linux - Red Hat RHEL 5.1 32-bit
- Linux - Red Hat RHEL 5.1 64-bit
- Linux - Red Hat RHEL 6 32-bit
- Linux - Red Hat RHEL 6 64-bit
- Linux - Red Hat RHEL 8 32-bit
- Linux - Red Hat RHEL 8 64-bit
- Linux - Red Hat RHEL 9 32-bit
- Linux - Red Hat RHEL 9 64-bit

Summary

DLP agent is not functioning in the following operating systems:

Microsoft Windows 7
Microsoft Windows Vista

Details

The DLP agent will not work because Microsoft does not enable the Remote Registry service by default for these two operating systems. However, if you manually enabled the service, you must start the Microsoft Windows Remote Registry service before you can push a DLP agent to Windows 7 or Windows Vista.