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Reclassifying and unblocking a website

    • Updated:
    • 25 Apr 2019
    • Product/Version:
    • Deep Security 8.0
    • InterScan Messaging Security Suite 7.1 Linux
    • InterScan Messaging Security Suite 7.1 Windows
    • InterScan Messaging Security Suite 7.5 Windows
    • InterScan Messaging Security Suite 9.1 Linux
    • InterScan Messaging Security Virtual Appliance 8.2
    • InterScan Messaging Security Virtual Appliance 9.0
    • InterScan Web Security Suite 3.1 Linux
    • InterScan Web Security Suite 3.1 Windows
    • InterScan Web Security Virtual Appliance 5.6
    • OfficeScan 10.6
    • OfficeScan 11.0
    • ScanMail for Exchange 11.0
    • ScanMail for Exchange 12.0
    • ScanMail for Exchange 12.5
    • ScanMail for Exchange 14.0
    • Worry-Free Business Security Services 5.7
    • Worry-Free Business Security Services 6.1
    • Worry-Free Business Security Services 6.2
    • Worry-Free Business Security Services 6.3
    • Worry-Free Business Security Services 6.5
    • Worry-Free Business Security Services 6.6
    • Worry-Free Business Security Standard/Advanced 7.0
    • Worry-Free Business Security Standard/Advanced 8.0
    • Worry-Free Business Security Standard/Advanced 9.0
    • Platform:
    • N/A N/A
Summary

Reclassify a website that is blocked by Trend Micro's Web Reputation Service.

Details
Public

To reclassify a website:

  1. Go to http://global.sitesafety.trendmicro.com/.
  2. Enter the URL of the website that you want to unblock or reclassify, and then click Check Now.

    Check the URL to be unblocked

    Click image to enlarge.

  3. Click Reclassify Request.

    Reclassify Request

    Click image to enlarge.

  4. Provide the necessary information on the following sections:
    1. Safety Rating - Choose if the rating is Safe or Dangerous.
    2. Content - Choose if the category is correct or not. You can also suggest a different category.
    3. Introduce Yourself - This includes details about the website, additional comments and your email address so that you will be notified if the reclassification has been processed.

    Provide information on Safety Rating, Content, and Introduce Yourself

    Click image to enlarge.

  5. Enter the verification code and click OK.

    Verification code

Premium
Internal
Rating:
Category:
Configure; Troubleshoot
Solution Id:
1095896
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