How to re-enter the activation code for Antivirus, Web Reputation & Anti-spyware and DCS

Do the following:

1. Open the OSCE 10.6 web console.
2. Go to Administration > Product License.
3. Click New Activation Code.
4. Enter the activation code and click Save.
5. Close the console and reopen it.

If the issue persists, do the following:

1. If active, stop the "'OfficeScan Master Service" and "OfficeScan Control Manager Agent".
2. Create backups of the following files:
   • PCCSRV\ofcscan.ini;
   • PCCRSV\Private\ofcserver.ini.
3. Open PCCRSV\Private\ofcserver.ini in a text editor and remove the following configuration values:
   From the "INI_SERVICE_MODEL_SECTION" section:
   1. All "PR_AV*"parameters;
   2. "AC_AntiVirus" and "LF_AntiVirus" parameters;
   3. All "PR_DCS*" parameters;
   4. "AC_DCS" and "LF_DCS" parameters;
   5. All "PR_AS*"parameters;
   6. "AC_AntiSpyware" and "LF_AntiSpyware" parameters;

      Everything from the following sections:

      1. AV_LICENSE_INFO;
      2. DCS_LICENSE_INFO;
      3. AS_LICENSE_INFO.
4. Start the "OfficeScan Master Service" and "OfficeScan Control Manager Agent" services.
5. Log on to the OSCE server administration console;
6. Open Administration > Product License and enter all the activation codes.
7. Upon completion the AC_SERVICE value in the ofcscan.ini file should have the proper value in encrypted form.