Sign In with your
Trend Micro Account
Need Help?
Need More Help?

Create a technical support case if you need further support.

Installing the Control Manager (TMCM) agent on ServerProtect for Windows/NetWare 5.8

    • Updated:
    • 13 Apr 2016
    • Product/Version:
    • Control Manager 6.0
    • ServerProtect for Microsoft Windows/Novell Netware 5.8
    • Platform:
    • Netware version 6.5
    • Windows 2003 Enterprise
    • Windows 2003 Standard
    • Windows 2008 Enterprise
    • Windows 2008 Standard
Summary

Learn how to install the TMCM agent for ServerProtect for Microsoft Windows/Novell Netware (SPNT) 5.8.

Details
Public
  1. Obtain the public encryption key.
    1. Open the TMCM console using:

      https://<computer name>/ControlManager

      Where computer name is the IP address or host name of the TMCM server. The TMCM console appears.

    2. In User ID and Password field, type your user ID and password.

      The User ID must have access privileges for the Control Manager console and can be an Operator, Power User, or Administrator.

    3. Do one of the following:
      • For TMCM 5.5, click Products > Add/Remove Product Agents.
      • For TMCM 6.0, click Administration > Settings > Product Agent Settings.
    4. Right-click the public encryption key link, then select Save As. Save the public encryption key in a location that is accessible to the server on which the agent will be installed.
  2. Install the agent.
    1. Log on to the Information Server using a Windows Administrator account with Domain Administrator privileges.
    2. Double-click Setup.exe under the CMAgent folder in the ServerProtect CD-ROM to start the installation process.
      The Trend Micro Control Manager Agent for ServerProtect setup screen appears.
    3. On the Welcome screen, click Next. Read the license agreement; you must agree to the license conditions to proceed with Setup.
    4. Click Next, the Setup Control Manager Agent screen appears.
    5. Type an administrator account in User ID. Be sure to maintain this account. If the account used here is deleted, either deliberately or accidentally, you are no longer able to manage the agent.
    6. When the Message Routing Path screen appears, set the path for incoming and outgoing messages. Outgoing messages can be sent either directly or via a proxy server. Click either one, and then click Next. The Register with Control Manager Agent screen appears.

      Incoming messages can be received using any of the following methods:

      • Any host: Accept message from any source
      • IP Port forwarding: Type the IP address and port number that have been mapped for TMCM communication
      • Proxy server: Select the Proxy Server Communication check box to specify the proxy server IP address, port number, and type (HTTP or SOCKS 4). If your proxy server requires authentication, select the Authentication required check box and in User name and Password, specify the correct user name and password.
    7. Click Import to set up secure communications with the TMCM server. Locate the public encryption key,E2EPublic.dat, of the TMCM server you are registering the agent with.
    8. Follow the installation on-screen instructions to complete the installation.
Premium
Internal
Rating:
Category:
Install
Solution Id:
1096722
Feedback
Did this article help you?

Thank you for your feedback!

To help us improve the quality of this article, please leave your email here so we can clarify further your feedback, if neccessary:
We will not send you spam or share your email address.

*This form is automated system. General questions, technical, sales, and product-related issues submitted through this form will not be answered.

If you need additional help, you may try to contact the support team. Contact Support


To help us improve the quality of this article, please leave your email here so we can clarify further your feedback, if neccessary:
We will not send you spam or share your email address.

*This form is automated system. General questions, technical, sales, and product-related issues submitted through this form will not be answered.


Need More Help?

Create a technical support case if you need further support.