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Updating the pattern files without internet connection in Worry-Free Business Security (WFBS)

    • Updated:
    • 18 Mar 2021
    • Product/Version:
    • Worry-Free Business Security Advanced 10.0
    • Worry-Free Business Security Standard 10.0
    • Platform:
Summary

Learn how to manually update the WFBS pattern when the Security Server has no Internet connection. By default, WFBS needs Internet connection to be able to download patterns from the Trend Micro ActiveUpdate servers.

Details
Public

To update the Pattern Files of the Security Server if it does not have Internet connection:

 
This method can be used only on Conventional Scan. You can Disable the Smart Scan on the Security Server web console globally or per specific group.
  • To disable globally: Administration > Global Settings > Desktop/Server > Under General Scan Settings, disable Smart Scan Service.
  • To disable per specific group: Devices > Select a group > Configure Policy > Scan Method > Conventional Scan.
 
  1. Go to another machine with an internet connection.
  2. In order to provide the patterns to the offline Security Server, create a shared folder that the server can access. Read access is sufficient.
  3. Open your browser and access this link: http://wfbs-p.activeupdate.trendmicro.com/activeupdate/server.ini
  4. Copy all the content of the webpage, and save it as server.ini to the shared folder.
  5. Change the update path of the offline Security Server from the dashboard by clicking Updates > Source > Server > Intranet location containing a copy of the current file.
  6. Paste the UNC path of the newly created shared folder.

    Offline Update

    Click image to enlarge.

    Click image to enlarge.

  7. Enter the logon credentials that will be used to access the shared folder.
  8. Click Save.
  9. Perform a manual update of the Offline Server by going to Updates > Manual, and click Update Now.

    Manual Update

    Click image to enlarge.

The process of copying the content of the ActiveUpdate webpage on Step 4 needs to be done every time you will update the Offline Server.

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Rating:
Category:
Troubleshoot; Update
Solution Id:
1096786
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