Collecting TMProxy logs in Worry-Free Business Security Services (WFBS-SVC)

Summary

This article tells you how you can gather TMProxy logs in WFBS-SVC.

Details

To collect TMProxy logs:

Open %Program Files%\Trend Micro\Client Server Security Agent\TmProxy.ini with a text editor (e.g. Notepad).
Modify the entries as follows:
[InteractiveSession] Enable=1
(the default is Enable=0)

[ServiceSession] Enable=1
(the default is Enable=0)

Under debug section, modify the debug_level to 90.

[debug]
debug_on=yes
debug_level=90
log_path=C:\temp\TmProxy.log
Save the file.
Unload and reload the agent.
Replicate the issue.
Disable the debug.
Collect the C:\temp\TmProxy.log.

Rating:

Category:

Troubleshoot

Solution Id:

1097192

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