Sign In with your
Trend Micro Account
Need Help?
Need More Help?

Create a technical support case if you need further support.

Adjusting CPU usage for different scan types in Worry-Free Business Security (WFBS) and Worry-Free Business Security Services (WFBS-SVC)

    • Updated:
    • 11 Sep 2019
    • Product/Version:
    • Worry-Free Business Security Services 5.7
    • Worry-Free Business Security Services 6.1
    • Worry-Free Business Security Services 6.2
    • Worry-Free Business Security Services 6.3
    • Worry-Free Business Security Services 6.5
    • Worry-Free Business Security Services 6.6
    • Worry-Free Business Security Services for Dell 5.6
    • Worry-Free Business Security Standard/Advanced 10.0
    • Worry-Free Business Security Standard/Advanced 7.0
    • Worry-Free Business Security Standard/Advanced 8.0
    • Worry-Free Business Security Standard/Advanced 9.0
    • Platform:
    • Windows 2003 Enterprise
    • Windows 2008 Enterprise
    • Windows 2008 Server R2
    • Windows 2008 Standard
Summary

Adjust your Client\Server Security Agent CPU usage for the following scan types to improve scanning performance:

  • Manual Scan
  • Scheduled Scan
Details
Public
  1. Log on to the WFBS-SVC console.
  2. Go to the Configure Policy screen by performing one of the following:

    • Classic Mode: Go to SECURITY AGENTS and select a group. Click on the Menu icon (three vertical dots) then click Configure Policy.
    • Advanced Mode: Go to POLICIES > Policy Management. Click Add or click an existing policy.
  3. On the left menu, select Scan Settings then enable Scheduled scan.
  4. Click Configure Settings.
  5. Click the Action tab and configure the CPU Usage.

    When you enable the CPU Usage or Scan Speed function, the Security Agent can pause in between file scans.

    The following are the configurations of the Scan Speed function:

    • High: No pausing between scans.
    • Medium: There are pauses between file scans if the CPU consumption is higher than 50%. There are no pauses between scans if the CPU consumption is 50% or lower.
    • Low: There are pauses between file scans if the CPU consumption is higher than 20%. There are no pauses if the CPU consumption is 20% or lower.

    Actions tab

Trend Micro recommends to run Manual or Scheduled Scan during off-peak hours to minimize any potential disruptions to users and the network.

Premium
Test Now
Internal
Rating:
Category:
Configure; Troubleshoot; Install; Upgrade
Solution Id:
1097202
Feedback
Did this article help you?

Thank you for your feedback!

To help us improve the quality of this article, please leave your email here so we can clarify further your feedback, if neccessary:
We will not send you spam or share your email address.

*This form is automated system. General questions, technical, sales, and product-related issues submitted through this form will not be answered.

If you need additional help, you may try to contact the support team. Contact Support

To help us improve the quality of this article, please leave your email here so we can clarify further your feedback, if neccessary:
We will not send you spam or share your email address.

*This form is automated system. General questions, technical, sales, and product-related issues submitted through this form will not be answered.