A non-cached call to the security profile hierarchy, which was introduced in Deep Security 9.0, causes the Computers screen to not display data when there is a significant number of activated agents.
- The DSM console takes more than a minute to load, or does not load data such as the Computers list, computer widgets, alerts, scheduled tasks, etc.
- The page appears to be in a perennial "loading" state.
- Customers using DSM 9.0
- Customers with more than 1,000 activated agents or virtual machines