Modifying the delayed startup time of the AEGIS service in OfficeScan (OSCE)

- Updated:
- 24 Nov 2016
- Product/Version:
- OfficeScan 10.6
- OfficeScan 11.0
- OfficeScan 11.0
- OfficeScan XG
- OfficeScan XG.All
- Platform:
- Windows 2003 Enterprise
- Windows 2003 Enterprise 64-bit
- Windows 2003 Standard
- Windows 2003 Standard 64-bit
- Windows 2008 Enterprise
- Windows 2008 Server Core
- Windows 2008 Standard
- Windows 2012 Enterprise
- Windows 2012 Web Server Edition
- Windows 7 32-bit
- Windows 7 64-bit
- Windows 8 32-bit
- Windows 8 64-bit
- Windows Vista 32-bit
- Windows Vista 64-bit
- Windows XP Home
- Windows XP Professional
- Windows XP Professional 64-bit

Summary

The AEGIS service startup time is delayed by default to enhance the performance of the OfficeScan (OSCE) client.

However, the Device Control function will not work during the system startup.

Details

To remove the delay:

Connect to the OSCE server.
Open the \PCCSRV\ofcscan.ini file.
Change the value of DelayLoadAEGIS to 0.
- On OfficeScan 10.6, go to Web Console > Global Client Settings.
- On OfficeScan 11.0/XG, go to Web Console > Agent > Global Agent Settings.
Click Save to deploy the setting to the clients.

You can verify if the following registry key exists on the client machine:

HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\TrendMicro\PC-cillinNTCorp\CurrentVersion\Misc
DelayLoadAEGIS=0

After the value of DelayLoadAEGIS is changed to 0, TMBMSRV.exe will load as soon on system startup and the Device Control function will run immediately.

Rating:

Category:

Configure; Troubleshoot

Solution Id:

1097327

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