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Installing OfficeScan plug-in programs from a local folder

    • Updated:
    • 24 Nov 2016
    • Product/Version:
    • Data Loss Prevention Endpoint
    • Data Loss Prevention Endpoint 5.5
    • Data Loss Prevention Endpoint 5.6
    • Intrusion Defense Firewall
    • Intrusion Defense Firewall 1.5
    • OfficeScan 10.6
    • OfficeScan 11.0
    • OfficeScan 11.0
    • OfficeScan XG
    • OfficeScan XG.All
    • Platform:
    • N/A N/A
Summary

Install plug-ins from a local folder if an internet connection is not available on the OfficeScan (OSCE) server computer.

Details
Public

To install the plug-in:

  1. Download the plug-in installation packages from another computer or copy the packages from another source to a folder on the C:\drive of the OfficeScan server computer.
    For example, create a C:\pluginsfolder on the OfficeScan server computer.
  2. Create Read/Write share permissions on the folder.
  3. Open the OfficeScan console. Navigate to Updates > Server > Update Source.
  4. Select Intranet location containing a copy of the current file and type the UNC path (\\<computer_name>\<shared_folder_name>) for the shared folder.
  5. Provide the credentials for the shared folder.
  6. Save the changes.
  7. Restart the OfficeScan Plug-in Manager service using the Microsoft Management Console.
  8. Navigate to Plug-in Manager and download and install the plug-in programs normally.
  9. After installing all the required plug-in programs, change the update source back to the ActiveUpdate server.
    1. Navigate to Updates > Server > Update Source.
    2. Select Trend Micro's ActiveUpdate Server.
    3. Save the changes.
Premium
Internal
Partner
Rating:
Category:
Install
Solution Id:
1097607
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