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Critical Patch B1199 for ScanMail for Exchange (SMEX) 11 released

    • Updated:
    • 17 Jan 2014
    • Product/Version:
    • ScanMail for Exchange 11.0
    • Platform:
    • N/A N/A
Summary
Critical Patch B1199 for SMEX 11 is now available. The patch addresses the issue of customers running SMEX 11 with store level security risk scan enabled. They experience the SMEX 11 GM build on Exchange server, Exchange Information Store service (store.exe), or the ScanMail 11 Master service stopping unexpectedly when the size of the memory map file is not set correctly in SMEX 11.
Details
Public
This issue is because of a product defect within “hookCommon.dll”. Critical Patch B1199 resolves the issue by setting the size of the memory map file correctly.
Trend Micro recommends customers to apply the critical patch after installing the SMEX 11 GM build. 
Premium
Internal
Rating:
Category:
Troubleshoot; Install
Solution Id:
1098048
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