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Resetting the console password in OfficeScan/Apex One

    • Updated:
    • 14 Apr 2021
    • Product/Version:
    • Apex One All
    • OfficeScan XG
    • Platform:
Summary

Reset the OfficeScan/Apex One management console password in situations where the password has been lost or the previous administrator has left the company without providing the password to the new staff.

Details
Public

To reset the password:

  1. Log in to the OfficeScan/Apex One server with admin credentials.
  2. Go to this folder: ..\PCCSRV\Admin\Utility\OSCEResetPW
  3. Run OSCEResetPW.exe.
  4. Enter the local admin credential, and then click Next.

    admin credentials

  5. Enter the new password.

    new password

  6. Click Change Password. You'll be notified if the password was changed.

    change password

  7. Click Exit.
Premium
Internal
Partner
Rating:
Category:
Troubleshoot
Solution Id:
1098239
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