“The current hardware platform or virtual platform is not supported…” appears on the Hardware Status tab of VMware and Microsoft Hyper-V users

- Updated:
- 24 Nov 2016
- Product/Version:
- InterScan Web Security Virtual Appliance 5.6
- InterScan Web Security Virtual Appliance 6.0
- InterScan Web Security Virtual Appliance 6.5
- Platform:
- VMware Server 2.0

Summary

Customers using VMware and Microsoft Hyper-V see the following message in the Hardware Status tab on the InterScan Web Security Virtual Appliance (IWSVA) web console:

“The current hardware platform or virtual platform is not supported. IWSVA hardware monitoring is only compatible with the Baseboard Management Controller (BMC) with Intelligent Platform Management Interface (IPMI) v 2.0 support.”

Details

The message appears because the actual hardware does not exist in VMware and Microsoft Hyper-V.

The IWSVA hardware monitoring is only applicable on bare metal installation.

Rating:

Category:

Deploy; Install; SPEC

Solution Id:

1098696

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