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“The current hardware platform or virtual platform is not supported…” appears on the Hardware Status tab of VMware and Microsoft Hyper-V users

    • Updated:
    • 24 Nov 2016
    • Product/Version:
    • InterScan Web Security Virtual Appliance 5.6
    • InterScan Web Security Virtual Appliance 6.0
    • InterScan Web Security Virtual Appliance 6.5
    • Platform:
    • VMware Server 2.0
Summary
Customers using VMware and Microsoft Hyper-V see the following message in the Hardware Status tab on the InterScan Web Security Virtual Appliance (IWSVA) web console:
“The current hardware platform or virtual platform is not supported. IWSVA hardware monitoring is only compatible with the Baseboard Management Controller (BMC) with Intelligent Platform Management Interface (IPMI) v 2.0 support.”
Details
Public
The message appears because the actual hardware does not exist in VMware and Microsoft Hyper-V.
The IWSVA hardware monitoring is only applicable on bare metal installation.
Premium
Internal
Rating:
Category:
Deploy; Install; SPEC
Solution Id:
1098696
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