Sign In with your
Trend Micro Account
Need Help?
Need More Help?

Create a technical support case if you need further support.

Ports used by Mobile Security (TMMS) for Enterprise that should be allowed through a firewall

    • Updated:
    • 22 Jul 2016
    • Product/Version:
    • Mobile Security for Enterprise 8.0
    • Mobile Security for Enterprise 9.0
    • Mobile Security for Enterprise 9.1
    • Platform:
    • Android 2.1+
    • Blackberry 5.x
    • iOS 3.0+
    • Symbian ^3
Summary

This article enumerates the different ports used in TMMS for Enterprise, which should be allowed to communicate via Firewall.

Details
Public

The following ports should be open in order for the TMMS to communicate properly in your network:

  • Management Server communicates to Communication Server on Port 8189 and 8190.
  • Management Server Communicates to SQL Server on ports 1433 (TCP) and 1434 (UDP).
  • Communication Server communicates to SQL Server on port 1433 (TCP) and 1434 (UDP).
  • Management Server communicates to Domain Controller (DC) / Global Catalog (GC) either on port 389 (LDAP) or 3268 (UDP). User used to communicate to DC / GC needs at least read access.
  • Port 80 and 443 are used by the mobile devices to connect to the TMMS server.
  • Management Server Communicates to SQL Server on ports 1433 (TCP) and 1434 (UDP).
  • Management Server Communicates to CCS using the following FQDN:
    • ccs.trendmicro.com:443
    • ccs01.trendmicro.com:443
    • ccs02.trendmicro.com:443
  • Management Server communicates to Domain Controller (DC) / Global Catalog (GC) either on port 389 (LDAP) or 3268 (UDP). User used to communicate to DC / GC needs at least read access.
  • Port 443 are used by the mobile devices to connect to CCS.
  • Management Server Communicates to SQL Server on ports 1433 (TCP) and 1434 (UDP).
  • Management Server Communicates to LCS using the configure in the setting page, it depends the port opened by LCS
  • Management Server communicates to Domain Controller (DC) / Global Catalog (GC) either on port 389 (LDAP) or 3268 (UDP). User used to communicate to DC / GC needs at least read access.
  • Port opened by LCS are used by the mobile devices to connect to LCS.

BlackBerry Enterprise Server (BES) Server use ports 3101 (BES Server Routing Protocol Infrastructure) and 443 (Management console).

Communication Server communicates with Apple Push Notification Services via port 2195 and FQDN gateway.push.apple.com.

When IOS devices are used with Wireless Network instead of mobile networks, ensure that the port 5223 (outgoing) is not blocked. Otherwise notification will not be delivered to the IOS devices.

Symbian does not support HTTPS connections. Once HTTPS is activated, TMMS will need to be installed manually.

Premium
Internal
Rating:
Category:
Configure; Troubleshoot; Deploy; Install
Solution Id:
1099248
Feedback
Did this article help you?

Thank you for your feedback!

To help us improve the quality of this article, please leave your email here so we can clarify further your feedback, if neccessary:
We will not send you spam or share your email address.

*This form is automated system. General questions, technical, sales, and product-related issues submitted through this form will not be answered.

If you need additional help, you may try to contact the support team. Contact Support


To help us improve the quality of this article, please leave your email here so we can clarify further your feedback, if neccessary:
We will not send you spam or share your email address.

*This form is automated system. General questions, technical, sales, and product-related issues submitted through this form will not be answered.


Need More Help?

Create a technical support case if you need further support.