Cannot add a new customer in Licensing Management Platform (LMP)

- Updated:
- 11 Apr 2017
- Product/Version:
- Cloud App Security All.All
- Licensing Management Platform Not Applicable.All
- Platform:
- N/A N/A

Summary

You are a reseller and when adding a new customer in LMP you receive the following error message:

Please provide a new account name and try again.

Details

According to LMP specification, the account name must be unique within one channel. If you have the same account name in LMP, the system would not allow it to be used by another whose Tier 2 account was created under the same channel or Tier 1 account.

Rating:

Category:

Configure; Troubleshoot; Deploy; Install; Register

Solution Id:

1099359

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