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Manual/Scheduled scans stops unexpectedly in PortalProtect 2.1 R2

    • Updated:
    • 31 Oct 2013
    • Product/Version:
    • PortalProtect 2.1
    • Platform:
    • Windows 2003 Enterprise
    • Windows 2003 Standard
    • Windows 2008 Enterprise
    • Windows 2008 Standard
Summary
This article discusses how to troubleshoot Manual and Scheduled scans that stop unexpectedly in PortalProtect 2.1 R2.
Details
Public
This issue occurs because of a buffer overflow. To resolve the issue, contact Trend Micro Technical Support and request for Hot fix Build 4097. This hot fix ensures that manual and scheduled scans run normally.
Premium
Internal
Rating:
Category:
SPEC
Solution Id:
1099453
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