Upgrading Trend Micro Security for Mac (TMSM) 1.5 clients with Mavericks to TMSM 2.0

- Updated:
- 6 Nov 2013
- Product/Version:
- Trend Micro Security for Mac 1.5
- Trend Micro Security for Mac 2.0
- Platform:
- Macintosh Mavericks

Summary

TMSM versions 1.5 and 2.0 Patch 1 support OS X 10.9 Mavericks, but TMSM 2.0 does not. If you will upgrade the TMSM 1.5 server to TMSM 2.0 Patch 1, follow this procedure to ensure clients remain compatible.

Details

To upgrade TMSM 1.5 clients to version 2.0:

Download TMSM 2.0 Patch 1.
Download TMSM 2.0 from the OfficeScan Plug-in page.
Note: Do not install it yet.
Disable the NIC on the server.
This ensures that clients will not upgrade to TMSM 2.0 before Patch 1 is applied.
Install TMSM 2.0 from the OfficeScan Plug-in page, and then install TMSM 2.0 Patch 1.
The TMSM 2.0 Summary page will show the client build 2.0.1036.
Enable the NIC.
Upgrade the TMSM clients.

Rating:

Category:

Upgrade

Solution Id:

1099549

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