Summary
Enable debug logging for the Web Reputation Service (WRS) feature on virtual machines (VMs) protected by DSVA.
Details
To enable WRS debug log:
- Log in to DSVA as the DSVA user. The default password is “dsva”.
- Switch to root user using this command:
$sudo -s
- Enable debug level log for WRS:
- Run this command:
# vi /opt/ds_guest_agent/ds_filter.sh
- Add “-d” to the last line as shown below:
exec $bin/ds_filter -d
- Save the file.
- Run this command:
- Restart the DSVA.
- Replicate the issue.
- Collect the /var/log/syslog file from the DSVA manually.
- Get the DSVA diagnostic package from the Deep Security Manager (DSM) console. For the procedure, refer to this KB article: Creating Deep Security 9.0 diagnostic package.
