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Enabling WRS debug log for VMs protected by Deep Security Virtual Appliance (DSVA) 9.0

    • Updated:
    • 4 Jul 2014
    • Product/Version:
    • Deep Security 9.0
    • Platform:
    • Ubuntu 9.1 64-bit
Summary
Enable debug logging for the Web Reputation Service (WRS) feature on virtual machines (VMs) protected by DSVA.
Details
Public
To enable WRS debug log:
  1. Log in to DSVA as the DSVA user. The default password is “dsva”.
  2. Switch to root user using this command:
    $sudo -s
  3. Enable debug level log for WRS:
    1. Run this command:
      # vi /opt/ds_guest_agent/ds_filter.sh
    2. Add “-d” to the last line as shown below:
      exec $bin/ds_filter -d
    3. Save the file.
  4. Restart the DSVA.
  5. Replicate the issue.
  6. Collect the /var/log/syslog file from the DSVA manually.
  7. Get the DSVA diagnostic package from the Deep Security Manager (DSM) console. For the procedure, refer to this KB article: Creating Deep Security 9.0 diagnostic package.
Premium
Internal
Rating:
Category:
Troubleshoot
Solution Id:
1099630
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