Enabling WRS debug log for VMs protected by Deep Security Virtual Appliance (DSVA) 9.0

Summary

Enable debug logging for the Web Reputation Service (WRS) feature on virtual machines (VMs) protected by DSVA.

Details

To enable WRS debug log:

Log in to DSVA as the DSVA user. The default password is “dsva”.
Switch to root user using this command:
$sudo -s
Enable debug level log for WRS:
1. Run this command:
  # vi /opt/ds_guest_agent/ds_filter.sh
2. Add “-d” to the last line as shown below:
  exec $bin/ds_filter -d
3. Save the file.
Restart the DSVA.
Replicate the issue.
Collect the /var/log/syslog file from the DSVA manually.
Get the DSVA diagnostic package from the Deep Security Manager (DSM) console. For the procedure, refer to this KB article: Creating Deep Security 9.0 diagnostic package.

Rating:

Category:

Troubleshoot

Solution Id:

1099630

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