Error "This page cannot be displayed" appears when installing (TMMS) for Enterprise on Android devices

- Updated:
- 9 Dec 2013
- Product/Version:
- Trend Micro Mobile Security (Enterprise) 8.0
- Trend Micro Mobile Security (Enterprise) 9.0
- Platform:
- Android 2.1+

Summary

You download TMMS from the following links:

https://:4343/mobile

htpp://:8080/mobile

However, when you install the TMMS app using the link enrollment email, you get the error message:

This page cannot be displayed.

Details

The issue occurs because during TMMS installation, the .apk file is not renamed correctly or is not moved to the proper location. To resolve the issue:

Go to C:\Program Files (x86)\Trend Micro\ Mobile Security\ and search for the *.apk file.
Rename the file to "TmmsSuite.apk".
Copy the file that you renamed to the C:\Program Files (x86)\Trend Micro\Mobile Security\web\repository\active update folder.
You will now be able to download the file and install the app in your device.

Rating:

Category:

Deploy; Install; Update; Migrate; Register

Solution Id:

1099656

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