Error "This page cannot be displayed" appears when installing (TMMS) for Enterprise on Android devices

- Updated:
- 24 Nov 2016
- Product/Version:
- Mobile Security For Enterprise 9.0
- Platform:
- Android 2.1+

Summary

You download TMMS from the following links:

https://:4343/mobile

htpp://:8080/mobile

However, when you install the TMMS app using the link enrollment email, you get the error message:

This page cannot be displayed.

Details

The issue occurs because during TMMS installation, the .apk file is not renamed correctly or is not moved to the proper location. To resolve the issue:

Go to C:\Program Files (x86)\Trend Micro\ Mobile Security\ and search for the *.apk file.
Rename the file to "TmmsSuite.apk".
Copy the file that you renamed to the C:\Program Files (x86)\Trend Micro\Mobile Security\web\repository\active update folder.
You will now be able to download the file and install the app in your device.

Rating:

Category:

Deploy; Install; Update; Migrate; Register

Solution Id:

1099656

Feedback

Did this article help you?

Thank you for your feedback!

What was the problem with this article?

The image(s) in the article did not display properly.

The article did not provide detailed procedure.

The article is hard to understand and follow.

The video did not play properly.

The article did not resolve my issue.

Others. Please specify.

To help us improve the quality of this article, please leave your email here so we can clarify further your feedback, if neccessary:

We will not send you spam or share your email address.

*This form is automated system. General questions, technical, sales, and product-related issues submitted through this form will not be answered.

If you need additional help, you may try to contact the support team. Contact Support

Thanks for voting.

To help us improve the quality of this article, please leave your email here so we can clarify further your feedback, if neccessary:

We will not send you spam or share your email address.

*This form is automated system. General questions, technical, sales, and product-related issues submitted through this form will not be answered.