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Upgrading to SecureCloud Agent 3.6

    • Updated:
    • 16 Dec 2013
    • Product/Version:
    • SecureCloud 3.6
    • Platform:
    • CentOS 5.8 32-bit
    • CentOS 5.8 64-bit
    • Linux - Red Hat RHEL 5.8 32-bit
    • Linux - Red Hat RHEL 5.8 64-bit
    • Linux - SuSE 11
    • Windows 2003 Server R2
    • Windows 2003 Standard 64-bit
    • Windows 2008 Server R2
    • Windows 2012 Enterprise
    • Windows 7 32-bit
    • Windows 7 64-bit
    • Windows 7 Ultimate 32-bit
    • Windows 7 Ultimate 64-bit
Summary
This article discusses how to upgrade your SecureCloud agent to the latest version.
Details
Public
The SecureCloud Agent installation process supports automatic upgrades of older agents to the latest agent version.
Automatic upgrades are only possible for the following versions:
  • SecureCloud Agent 3.5
  • SecureCloud Agent 3.0
  • SecureCloud Agent 2.0
For older versions, you must manually remove older versions of the SecureCloud Agent from target machines before installing the latest version.
Devices provisioned as read-only by an older SecureCloud Agent are writable after the upgrade.
Check the system requirements prior to installing or upgrading an agent on a target machine. Agents installed on unsupported platforms may not function as expected. For more information, refer to the following KB article: SecureCloud Agent system requirements.
Upgrading a SecureCloud Agent on Microsoft Windows
If the SecureCloud Agent Installation Wizard detects an older version of the SecureCloud Agent, it provides the option to upgrade the agent to the latest version. The installation wizard automatically stops and restarts the SecureCloud Agent service.
To upgrade:
  1. Download and run the installation package.
  2. Click Upgrade and follow the on-screen prompts.
    If the SecureCloud Agent is in an AWS or CloudStack cloud environment, provide the CSP credentials.
    If necessary, approve the agent's pending key request in the web console.
Upgrading a SecureCloud Agent on Linux
If the Linux installation executable (*.bin) detects an older version of the SecureCloud Agent, it provides the option to upgrade the agent to the latest version. It automatically stops and restarts the SecureCloud Agent service.
The following procedure describes prompt-based upgrade steps. It is also possible to perform a silent upgrade using the following command:
sh scagent-3.5.0.10xx-1.xxxx_xxxxx.bin quiet key1 key2.
The key1 and key2 CSP credentials are only required for AWS and CloudStack cloud environments.
To upgrade:
  1. Make the downloaded SecureCloud Agent software (*.bin) executable, and then run it.
    The following message should appear:
    [root@cent6 ~]# chmod +x scagent-3.5.0.1104-1.cel6.x86_64.bin
    [root@cent6 ~]# ./scagent-3.5.0.1104-1.cel6.x86_64.bin
    Verifying archive integrity... All good.
    Uncompressing scagent-3.5.0.1104-1.cel6.x86_64...
  2. When asked to upgrade, type "Yes".
  3. You must provide CSP credentials in the AWS and CloudStack cloud environments.
    Note: This step only applies to versions 2.0 and 3.0 of the SecureCloud Agent. For other versions of the SecureCloud Agent, skip this step.
    1. At the prompt "Please enter Access Key ID", type the access key.
    2. At the prompt "Please enter Secret Access Key", type the secret access key.
    If necessary, approve the agent's pending key request in the web console.
Premium
Internal
Rating:
Category:
Deploy; Migrate
Solution Id:
1099881
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