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Unable to unblock ‘Archives’ file type in InterScan Web Security Virtual Appliance (IWSVA) console

    • Updated:
    • 4 Feb 2016
    • Product/Version:
    • InterScan Web Security Virtual Appliance 5.6
    • InterScan Web Security Virtual Appliance 6.0
    • InterScan Web Security Virtual Appliance 6.5
    • Platform:
    • VMware ESX 4.1
    • VMware ESX 5.0
    • VMware ESXi 4.1
    • VMware ESXi 5.0
Summary

In the HTTP Scan Policy page of the IWSVA management console, you are unable to untick Archives under the Block These File Types section. After you clear the Archives check box and save the settings, the Archives file type reverts to being ticked.

block Archives file type in IWSVA

Details
Public

This issue occurs when Compressed File Handling is set to Action: Block and Applies to: All compressed files.

block all compressed files

To resolve the issue, change the Compressed File Handling settings:

  1. On the IWSVA management console, go to HTTP > Advanced Threat Protection > Policies > Virus Scan Global Policy.
  2. Click the Virus/Malware Scan Rule tab and go to the Compressed File Handling section.
  3. Do one of the following:
    • Set the action to Pass or Quarantine.
    • Select the Compressed files if radio button instead of All compressed files.

You will now be able to untick the Archives option and save the modified settings.

Premium
Internal
Rating:
Category:
Configure
Solution Id:
1101673
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