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"Object doesn't support this property..." appears in the summary page of the OfficeScan server

    • Updated:
    • 18 Apr 2016
    • Product/Version:
    • OfficeScan 10.6
    • Platform:
    • Windows 2003 Enterprise
    • Windows 2003 Enterprise 64-bit
    • Windows 2003 Standard
    • Windows 2003 Standard 64-bit
    • Windows 2008 Enterprise
    • Windows 2008 Server Core
    • Windows 2008 Standard
    • Windows 2012 Enterprise
    • Windows 2012 Web Server Edition
Summary

This error message appears in the Summary Page of the OfficeScan server:

Error on this webpage might cause it to work incorrectly...

Error on this webpage might cause it to work incorrectly
To see this message in the future, double-click the warning icon on the status bar.
Object doesn't support this property or method
wf-min.js
Code: 0

Details
Public

To resolve this issue:

  1. Back up the following files on the OSCE server:
    1. PCCSRV\Web_OSCE\Web_console\HTML\widget\js\wf-module-debug-jquery-min.js
    2. PCCSRV\Web_OSCE\Web_console\HTML\widget\js\wf-module-debug-min.js
    3. PCCSRV\Web_OSCE\Web_console\HTML\widget\js\wf-module-jquery-min.js
  2. Download and extract Widget_files.rar
  3. Replace the recently backed up files with the extracted files:
    1. PCCSRV\Web_OSCE\Web_console\HTML\widget\js\wf-module-debug-jquery-min.js
    2. PCCSRV\Web_OSCE\Web_console\HTML\widget\js\wf-module-debug-min.js
    3. PCCSRV\Web_OSCE\Web_console\HTML\widget\js\wf-module-jquery-min.js
  4. Reboot the OSCE server.
  5. Open the OSCE console.
Premium
Internal
Rating:
Category:
Troubleshoot
Solution Id:
1101726
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