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Replacing a previously installed Endpoint Encryption product

    • Updated:
    • 13 Jan 2014
    • Product/Version:
    • Endpoint Encryption 5.0
    • Platform:
    • Windows 2003 Standard 64-bit
    • Windows 2008 Server R2
    • Windows 8 32-bit
    • Windows 8 64-bit
    • Windows Vista 32-bit
    • Windows Vista 64-bit
    • Windows XP SP3 32-bit
Summary
This article discusses to replace a previously installed Endpoint Encryption product. 
Details
Public
Full Disk Encryption can be installed on a device that was previously encrypted with a different full disk encryption product. As most encryption software modifies every sector on a hard drive, it is critical to test the disk preparation process and deployment strategy. Depending on the time required to decrypt a device and encrypt with Full Disk Encryption, it may be as simple as backing up user data and re-imaging the endpoint before installing Full Disk Encryption.
To replace a previously installed Endpoint Encyrption product:
Option 1: Remove the previous Endpoint Encryption product
  1. Decrypt the disk using the defined method as provided by the software vendor.
  2. Uninstall the previously installed vendor’s software (or verify BitLocker is disabled).
  3. Reboot the device.
  4. Run chkdsk and defragment the drive.
  5. Check each device for a Normal Master Boot Record (MBR) and confirm that a Normal Boot Sector is present on the boot partition.
    The device cannot be a dual-boot machine.
  6. Back up user files.
  7. Install Full Disk Encryption.
Option 2: Back up and re-image the Endpoint
  1. Back up user files.
  2. Re-image the drive:
    1. From a command prompt, run the command "DiskPart Clean All".
    2. Create a partition.
    3. Format the drive.
    4. Image the drive.
  3. Install Full Disk Encryption and encrypt the endpoint.
  4. Restore user files.
Premium
Internal
Rating:
Category:
Migrate
Solution Id:
1101810
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