Trend Micro’s Official Statement regarding Windows XP Support on Business Endpoint Products

  • Updated:
    • 20 Sep 2016
  • Product/Version:
    • Worry-Free Business Security Standard/Advanced 8.0
  • Platform:
    • Windows XP Home
    • Windows XP Professional
    • Windows XP Professional 64-bit
    • Windows XP Tablet PC
Summary

This article contains information regarding Windows XP Home and Professional Edition End of Support (EOS) for the following Trend Micro products:

  • Worry-Free Business Security 8.0 (Standard & Advanced on-premise versions)

 

Please note:  XP EOS information has been recently updated for OfficeScan, Worry-Free Business Security 9.0/Services, Vulnerability Protection, Endpoint Application Control and Endpoint Encryption.  Please visit the following updated article for the updated information and dates:


Details
Public

Since its release in October 2001, Microsoft Windows XP has been utilized extensively by both corporate and consumer users around the world. Even though it has officially reached End-of-Support (EOS) status, it remains a popular operating system (OS) even today, especially in corporate environments.

Microsoft announced the official EOS date for Windows XP (Home and Professional) last April 9, 2014, which effectively ended the Microsoft support for all bug fixes and vulnerability patches. Microsoft will not address any vulnerabilities targeted at Windows XP discovered after the official EOS date. This may be a concern for users, especially those in business and corporate environments who have not yet migrated to the latest supported OS.

Trend Micro strongly recommends that users migrate to the latest supported OS version as soon as possible, but we also understand the complexity of migrating a large environment. Many companies may still be in the process of migrating essential legacy systems.

Therefore, Trend Micro has decided to extend support until January 30, 2017 for Windows XP-based clients using the business Endpoint Protection products and versions listed above, in order to help our business customers safely migrate to the latest supported Microsoft OS (currently Windows 10).

 
This support is only limited to the latest above-mentioned versions of the Trend Micro software for Windows XP-based clients, not the OS itself or the earlier versions of the Trend Micro products listed above. Because the Windows XP OS has been officially retired by Microsoft, Trend Micro’s support may be considered the “best effort” in situations regarding new vulnerabilities or threats that require an underlying OS fix.
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