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Cannot remotely install the Messaging Security Agent (MSA) of Worry-Free Business Security (WFBS) 9.0 on a machine running Windows Server 2012

    • Updated:
    • 28 Feb 2014
    • Product/Version:
    • Worry-Free Business Security Standard/Advanced 9.0
    • Platform:
    • Windows 2012 Enterprise
    • Windows 8.1 32-bit
    • Windows 8.1 64-bit
Summary
You are unable to remotely install the WFBS 9.0 MSA on computers running Windows Server 2012.
Details
Public
For remote installation of the MSA to work in computers with Windows Server 2012, make sure that the target server's firewall and security serttings is configured to complete the MSA installation.
  1. Configure your firewall settings.
    1. Go to Control Panel > System and Security > Windows Firewall.
    2. On the left pane, click Turn Windows Firewall on or off.
    3. Tick the Turn off Windows Firewall option for both Private and Public Network settings (depending on which network is attached to the WFBS Server).
      Configuring firewall settings
  2. Check if you are able to connect to the machine's Administrative Share (\\machine_name\c$).
    1. Go to Network and Sharing Center > Change Advanced Sharing Settings > select Use user accounts and passwords to connect to other computers.
    2. Open regedit and go to HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\System.
    3. Create a DWORD (32-bit) named "LocalAccountTokenFilterPolicy" then set the value to "1".
    4. Reboot the machine.
You should now be able to remotely install the WFBS 9.0 MSA.
Premium
Internal
Rating:
Category:
Troubleshoot; Deploy; Install
Solution Id:
1101961
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