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Samples from InterScan Messaging Security Suite (IMSS) 7.5 Windows to DDA 3.0 generates broken reports

    • Updated:
    • 5 Mar 2014
    • Product/Version:
    • Deep Discovery Advisor 3.0
    • InterScan Messaging Security Suite 7.5 Windows
    • Platform:
    • Windows 2003 Server R2
    • Windows 2008 Server R2
    • Windows 2012 Server Essentials
Summary
When IMSS 7.5 samples are submitted to Deep Discovery Advisor (DDA), the DDA Virtual Analyzer "Completed" submission report has missing content in certain columns, broken Thread Connect links, and HTML errors upon clicking Sandbox reports.
Details
Public
This is a known issue in DDA 3.0 and 3.0 Service Pack 1 (SP1) as of IMSS 7.5 Windows General Master release.
To properly handle IMSS 7.5 submitted samples, install the following:
  • DDA 3.0 SP1
  • Hot fix build 3076 for DDA 3.0 SP1
You may request the hot fix from Trend Micro Technical Support.
Premium
Internal
Rating:
Category:
Configure; Troubleshoot; Deploy
Solution Id:
1102354
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