Samples from InterScan Messaging Security Suite (IMSS) 7.5 Windows to DDA 3.0 generates broken reports

- Updated:
- 29 Jun 2021
- Product/Version:
- Deep Discovery Advisor 3.0
- InterScan Messaging Security Suite 7.5 Windows
- Platform:
- Windows 2003 Server R2
- Windows 2008 Server R2
- Windows 2012 Server Essentials

Summary

When IMSS 7.5 samples are submitted to Deep Discovery Advisor (DDA), the DDA Virtual Analyzer "Completed" submission report has missing content in certain columns, broken Thread Connect links, and HTML errors upon clicking Sandbox reports.

Details

This is a known issue in DDA 3.0 and 3.0 Service Pack 1 (SP1) as of IMSS 7.5 Windows General Master release.

To properly handle IMSS 7.5 submitted samples, install the following:

DDA 3.0 SP1
Hot fix build 3076 for DDA 3.0 SP1

You may request the hot fix from Trend Micro Technical Support.

Rating:

Category:

Configure; Troubleshoot; Deploy

Solution Id:

1102354

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