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"Error Code: 80001203" appears when logging in on Worry-Free Business Security Services (WFBS-SVC)

    • Updated:
    • 15 Nov 2014
    • Product/Version:
    • Worry-Free Business Security Services 5.7
    • Worry-Free Business Security Services for Dell 5.6
    • Platform:
    • N/A N/A
Summary
You receive the following error message when logging in to the WFBS-SVC portal.
Internal Server Error
Trend Micro Worry-Free Business Security Services has encountered a problem. Please contact Trend Micro Technical Support quoting the following error code: 80001203.
Details
Public
This is a known issue. You will encounter this issue if you follow these steps:
  1. Log in to wfbs-svc.trendmicro.com, and then log out successfully.
  2. Keep the browser open for two hours.
  3. Log in using the same browser.
    You will receive the error message "Error Code: 80001203".
As a workaround, close the browser and log in again.
Premium
Internal
Rating:
Category:
Troubleshoot
Solution Id:
1102387
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