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Adding required attributes to the MS Active Directory Global Category of the Control Manager (TMCM) 6.0 SP1 user/endpoint directory

    • Updated:
    • 31 Mar 2014
    • Product/Version:
    • Control Manager 6.0
    • Platform:
    • Windows 2003 Server R2
    • Windows 2008 Enterprise
    • Windows 2008 Enterprise 64-bit
    • Windows 2008 Server R2
    • Windows 2008 Standard
    • Windows 2008 Standard 64-bit
    • Windows 2012 Enterprise
    • Windows 2012 Server Essentials
    • Windows 2012 Web Server Edition
Summary
Learn how to add the required attributes to be able to sychronize data between the Active Directory server and TMCM. 
Details
Public
The User Contact Information requires additional steps to synchronize data between the Active Directory server and TMCM.
TMCM synchronizes data from the Active Directory's Global Category. However, by default, not all user information is synchronized between the Global Category and Active Directory.
TMCM requires the following information:
  • proxyAddresses
  • department
  • homephone
  • PhysicalDeliveryOfficeName
  • telephoneNumber
  • title
If these attributes are not synchronized to the Global Category, you will see "N/A" in the related column of the Contact Information page of the user/endpoint directory.
To synchronize the necessary information between the Global Category and the Active Directory:
  1. Open the Microsoft Management Console (MMC).
  2. Add a snap-in (Active Directory Schema).
  3. On the left panel, go to Attribute.
  4. Enable the Replicate this attribute to Global Catalog for each of the following attributes:
    • proxyAddresses
    • department
    • homephone
    • PhysicalDeliveryOfficeName
    • telephoneNumber
    • title
  5. Wait until the Active Directory replication finishes.
Premium
Internal
Rating:
Category:
Configure; Troubleshoot; Upgrade
Solution Id:
1102389
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