Sign In with your
Trend Micro Account
Need Help?
Need More Help?

Create a technical support case if you need further support.

Preventing misconfiguration from blocking Operating System files in Endpoint Application Control (EAC)

    • Updated:
    • 27 Mar 2014
    • Product/Version:
    • Endpoint Application Control 1.0
    • Platform:
    • Windows 2008 Server R2
    • Windows 2012 Enterprise
Summary
Learn how to avoid Operating System files blocking.
Details
Public
To prevent blocking OS files:
Note: The procedure below should be done by an administrator.
  1. Add an Allow Rule.
    1. Go to Management > Rules, and click Create.
    2. Select Allow as the rule type.
    3. Choose Trend Micro Certified Safe Software Service from the Method list.
    4. Select Application Group, and tick the Operating System category.
  2. Select All Operating System.
  3. Make sure that this rule has the first priority to allow all OS files.
Premium
Internal
Rating:
Category:
Configure; Troubleshoot
Solution Id:
1102594
Feedback
Did this article help you?

Thank you for your feedback!

To help us improve the quality of this article, please leave your email here so we can clarify further your feedback, if neccessary:
We will not send you spam or share your email address.

*This form is automated system. General questions, technical, sales, and product-related issues submitted through this form will not be answered.

If you need additional help, you may try to contact the support team. Contact Support


To help us improve the quality of this article, please leave your email here so we can clarify further your feedback, if neccessary:
We will not send you spam or share your email address.

*This form is automated system. General questions, technical, sales, and product-related issues submitted through this form will not be answered.


Need More Help?

Create a technical support case if you need further support.