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"Failed to setup extended errors" appears when registering Endpoint Application Control (EAC) Agent to the server using SSL protocol

    • Updated:
    • 17 Mar 2014
    • Product/Version:
    • Endpoint Application Control 1.0
    • Platform:
    • Windows 2008 Server R2
    • Windows 7 32-bit
    • Windows 7 64-bit
Summary
On Windows 7 or Windows 2008 R2 platform, the EAC Agent cannot register to the server via SSL protocol. The following error message shows in AcAgent.log (%appdata%\Trend Micro\AcAgent):
Error details: schannel: failed to setup extended errors.
Details
Public
To resolve the issue, download and apply the Microsoft Fix324839.
Premium
Internal
Rating:
Category:
Troubleshoot; Deploy; Install
Solution Id:
1102595
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