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Recovering encrypted data from File Encryption

    • Updated:
    • 18 Mar 2014
    • Product/Version:
    • Endpoint Encryption 5.0
    • Platform:
    • Windows 2003 Enterprise
    • Windows 2003 Enterprise 64-bit
    • Windows 2003 Standard
    • Windows 2003 Standard 64-bit
    • Windows 2008 Enterprise
    • Windows 2008 Enterprise 64-bit
    • Windows 2008 Standard
    • Windows 2008 Standard 64-bit
    • Windows 7 32-bit
    • Windows 7 64-bit
    • Windows 8 32-bit
    • Windows 8 64-bit
    • Windows Vista 32-bit
    • Windows Vista 64-bit
    • Windows XP Professional
    • Windows XP Professional 64-bit
Summary
Learn how to recover encrypted data when you encounter any of the following scenarios:
  • You want to move out the encrypted files from the File Encryption (FE) Encrypted folder.
  • You forget the password.
Details
Public
To move out the encrypted files:
  1. Log in to File Encryption.
  2. Launch the FE Encrypted folder.
  3. Transfer the files out of this folder.
    All the files will be decrypted when removed from the FE Encrypted folder.
To restore encrypted files when you lost password:
  1. Reset the user password from the PolicyServer.
  2. Sync the FE client with the PolicyServer.
  3. Log in to the FE client.
    The Encrypted folder should now be accessible.
Premium
Internal
Rating:
Category:
Configure; Purchase
Solution Id:
1102680
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