Summary
Learn how to recover encrypted data when you encounter any of the following scenarios:
- You want to move out the encrypted files from the File Encryption (FE) Encrypted folder.
- You forget the password.
Details
To move out the encrypted files:
- Log in to File Encryption.
- Launch the FE Encrypted folder.
- Transfer the files out of this folder.
All the files will be decrypted when removed from the FE Encrypted folder.
To restore encrypted files when you lost password:
- Reset the user password from the PolicyServer.
- Sync the FE client with the PolicyServer.
- Log in to the FE client.
The Encrypted folder should now be accessible.