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“Trend Micro Control Manager 6.0 cannot install…” error appears when installing Management Console component in Control Manager (TMCM) 6.0

    • Updated:
    • 15 Apr 2014
    • Product/Version:
    • Control Manager 6.0
    • Smart Protection Complete 1.0
    • Smart Protection for Endpoints 1.0
    • Platform:
    • Windows 2008 Server R2
Summary
When using the Deployment Kit to install TMCM, the following error message appears:
IIS 6 Management Compatibility role service is not installed. 
Install IIS
Details
Public
The error occurs because the detection logic of the Management Console, a component of IIS 6 Management Compatibility, is not implemented by the Deployment Kit.
As a workaround, add the IIS 6 Compatibility in Windows 2008 or higher versions. 
Premium
Internal
Rating:
Category:
Deploy; Install
Solution Id:
1102913
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