“Trend Micro Control Manager 6.0 cannot install…” error appears when installing Management Console component in Control Manager (TMCM) 6.0

- Updated:
- 24 Nov 2016
- Product/Version:
- Control Manager 6.0
- Smart Protection Complete 1.0
- Smart Protection for Endpoints 1.0
- Platform:
- Windows 2008 Server R2

Summary

When using the Deployment Kit to install TMCM, the following error message appears:

IIS 6 Management Compatibility role service is not installed.

Details

The error occurs because the detection logic of the Management Console, a component of IIS 6 Management Compatibility, is not implemented by the Deployment Kit.

As a workaround, add the IIS 6 Compatibility in Windows 2008 or higher versions.

Rating:

Category:

Deploy; Install

Solution Id:

1102913

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