“Trend Micro Control Manager 6.0 cannot install…” error appears when installing Management Console component in Control Manager (TMCM) 6.0

- Updated:
- 15 Apr 2014
- Product/Version:
- Control Manager 6.0
- Smart Protection Complete 1.0
- Smart Protection for Endpoints 1.0
- Platform:
- Windows 2008 Server R2

Summary

When using the Deployment Kit to install TMCM, the following error message appears:

IIS 6 Management Compatibility role service is not installed.

Details

The error occurs because the detection logic of the Management Console, a component of IIS 6 Management Compatibility, is not implemented by the Deployment Kit.

As a workaround, add the IIS 6 Compatibility in Windows 2008 or higher versions.

Rating:

Category:

Deploy; Install

Solution Id:

1102913

Feedback

Did this article help you?

Thank you for your feedback!

What was the problem with this article?

The image(s) in the article did not display properly.

The article did not provide detailed procedure.

The article is hard to understand and follow.

The video did not play properly.

The article did not resolve my issue.

Others. Please specify.

To help us improve the quality of this article, please leave your email here so we can clarify further your feedback, if neccessary:

We will not send you spam or share your email address.

*This form is automated system. General questions, technical, sales, and product-related issues submitted through this form will not be answered.

If you need additional help, you may try to contact the support team. Contact Support

Thanks for voting.

To help us improve the quality of this article, please leave your email here so we can clarify further your feedback, if neccessary:

We will not send you spam or share your email address.

*This form is automated system. General questions, technical, sales, and product-related issues submitted through this form will not be answered.