Cannot download the Deployment Kit of Smart Protection using Internet Explorer (IE) 9

- Updated:
- 24 Nov 2016
- Product/Version:
- Smart Protection Complete 1.0
- Smart Protection for Endpoints 1.0
- Platform:
- N/A N/A

Summary

You cannot download the Deployment Kit via IE9 and you see a message similar to the following:

DeploymentKitTMCMdownloadOnly.exe couldn't be downloaded.

Details

The issue occurs because IE9 changes one specific setting behavior that prevents the download.

Click image to enlarge.

There are two workaround options for this issue:

Option 1

Upgrade your IE to version 10 or 11.

Option 2

Disable the Do not save encrypted pages to disk setting.

Test Now

Rating:

Category:

Deploy

Solution Id:

1102916

Feedback

Did this article help you?

Thank you for your feedback!

What was the problem with this article?

The image(s) in the article did not display properly.

The article did not provide detailed procedure.

The article is hard to understand and follow.

The video did not play properly.

The article did not resolve my issue.

Others. Please specify.

To help us improve the quality of this article, please leave your email here so we can clarify further your feedback, if neccessary:

We will not send you spam or share your email address.

*This form is automated system. General questions, technical, sales, and product-related issues submitted through this form will not be answered.

If you need additional help, you may try to contact the support team. Contact Support

Thanks for voting.

To help us improve the quality of this article, please leave your email here so we can clarify further your feedback, if neccessary:

We will not send you spam or share your email address.

*This form is automated system. General questions, technical, sales, and product-related issues submitted through this form will not be answered.