Cannot download the Deployment Kit of Smart Protection using Internet Explorer (IE) 9

- Updated:
- 30 Dec 2019
- Product/Version:
- Smart Protection Complete 1.0
- Smart Protection for Endpoints 1.0
- Platform:
- N/A N/A

Summary

You cannot download the Deployment Kit via IE9 and you see a message similar to the following:

DeploymentKitTMCMdownloadOnly.exe couldn't be downloaded.

Details

The issue occurs because IE9 changes one specific setting behavior that prevents the download.

Click image to enlarge.

There are two workaround options for this issue:

Option 1

Upgrade your IE to version 10 or 11.

Option 2

Disable the Do not save encrypted pages to disk setting.

Rating:

Category:

Deploy

Solution Id:

1102916

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