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Cannot download the Deployment Kit of Smart Protection using Internet Explorer (IE) 9

    • Updated:
    • 15 Apr 2014
    • Product/Version:
    • Smart Protection Complete 1.0
    • Smart Protection for Endpoints 1.0
    • Platform:
    • N/A N/A
Summary
You cannot download the Deployment Kit via IE9 and you see a message similar to the following:
DeploymentKitTMCMdownloadOnly.exe couldn't be downloaded.
Details
Public
The issue occurs because IE9 changes one specific setting behavior that prevents the download.
Unable to download
Click image to enlarge.
There are two workaround options for this issue:
Option 1
Upgrade your IE to version 10 or 11.
Option 2
Disable the Do not save encrypted pages to disk setting.
  1. Go to the Tools menu of IE9.
  2. Click Internet Options > Advanced tab.
  3. Under Security, untick the Do not save encrypted pages to disk checkbox.
  4. Click OK.
Premium
Internal
Rating:
Category:
Deploy
Solution Id:
1102916
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