Sign In with your
Trend Micro Account

Sign in to MySupport

Need Help?

Need More Help?

Create a technical support case if you need further support.

Cannot install Trend Micro Security for Mac (TMSM) 2.0 on a domain controller

- Updated:
- 30 Dec 2019
- Product/Version:
- Trend Micro Security for Mac 2.0
- Platform:
- Macintosh Leopard
- Macintosh Lion
- Macintosh Mavericks
- Macintosh Mountain Lion
- Macintosh Snow Leopard

Summary

You are unable to install Trend Micro Security for Mac (TMSM) 2.0 on a domain controller.

Unable to install Security for Mac (TMSM) 2.0

Details

To install Trend Micro Security for Mac 2.0 on a domain controller:

For Trend Micro Security for Mac on OfficeScan with SQL Express 2008

Create an InstallCfgFile.ini file with the following content:
[SQLSERVER2008]
SQLSVCACCOUNT="NT AUTHORITY\SYSTEM"
Move the InstallCfgFile.ini to the ...OfficeScan\PCCSRV\Admin\Utility\SQL folder
Install Trend Micro Security for Mac.

For Trend Micro Security for Mac on OfficeScan 11.0

Go to the OfficeScan\PCCSRV\Admin\Utility\SQL folder and open the InstallCfgFile.ini file
Change the value of the SQLSVCACCOUNT setting from "NT AUTHORITY\NETWORK SERVICE" to "NT AUTHORITY\SYSTEM"
Install Trend Micro Security for Mac.

Rating:

Category:

Troubleshoot

Solution Id:

1102950

Feedback

Did this article help you?

Thank you for your feedback!

What was the problem with this article?

The image(s) in the article did not display properly.

The article did not provide detailed procedure.

The article is hard to understand and follow.

The video did not play properly.

The article did not resolve my issue.

Others. Please specify.

*This form is automated system. General questions, technical, sales, and product-related issues submitted through this form will not be answered.

If you need additional help, you may try to contact the support team. Contact Support

Thanks for voting.

To help us improve the quality of this article, please leave your email here so we can clarify further your feedback, if neccessary:

We will not send you spam or share your email address.

*This form is automated system. General questions, technical, sales, and product-related issues submitted through this form will not be answered.