Configure Hosted Email Security (HES) in Remote Manager (TMRM)

Adding Hosted Email Security (HES) as a managed service in Remote Manager (TMRM)

Add the customer to Remote Manager, and then select Hosted Email Security (HES) from the dropdown list.
Type the description of the product/service.
Click Done.
Take note of the GUID/Authorization Key.
Log in to the customer's HES account.
Click Administration > Remote Manager.
Type the Authorization Key, and then click Connect.
It will take approximately 10 minutes before HES completes the connection to your Remote Manager console.
Review the connection status.
The new HES data can take three hours before it updates on the Remote Manager console. The HES customer information is updated once a day.
The HES account should now be manageable via the reseller's Remote Manager console.

Log in to your Remote Manager console.
Click the Customers tab.
Select the customer that owns HES service.
In the Products tab, click Add.
Select Hosted Email Security from the Product Type.
Type the description of the product/service.
Click Done.
Take note of the GUID/Authorization Key, and then click OK.
Log in to the customer's Hosted Email Security account.
Click Administration > Remote Manager.
Type the Authorization Key, and then click Connect.
It will take approximately 10 minutes before HES completes the connection to your Remote Manager console.
Review the connection status.
The new HES data can take three hours before it updates on the Remote Manager console. The HES customer information is updated once a day.
The HES account should now be manageable via the reseller's Remote Manager console.